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Policies and Procedures

Terms and References
Terms and References
Impartiality Management
Impartiality Management
Complaints, Disputes and Appeals
Complaints, Disputes and Appeals
Organization Structure
Organization Structure
HR Policies
HR Policies
IT Policy
IT Policy
Flowchart
Flowchart
Article 6.4 Flowchart
Article 6.4 Flowchart

Quality Policy Statement

  • Management and staff of Carbon Check are committed to excellence in the provision of impartial and competent DOE/ Validation & Verification body (VVB) services covering Article 6.4, Article 6.2, CDM and other GHG programme requirements. Our overall commitment to the success of the business and its service rests on two main pillars, being impartial and competent, whilst also supported by openness, responsiveness and clearly defined responsibilities.
  • Top management is committed to safeguarding impartiality and is aware of possible  influence that can be exerted on it as an organization and/or on its personnel when performing its validation and/or verification/certification functions and to fully address this issue. It is our policy to actively manage conflict of interest through an Impartiality Management process.
  • Top management is committed to taking action to respond to any threats to its impartiality arising from the actions of other parts of the organization, persons outside of the organization, outsourced entities, related bodies or other bodies or organizations and for maintaining a professional environment and culture in the organization that supports behaviour of all personnel that is consistent with impartiality.
  • In all client dealings we maintain confidentiality, and it is our policy to manage this through legally enforceable agreements with all role players and to safeguard the confidentiality of all information obtained or created during our Validation & Verification activities.
  • In providing these services we are committed to achieving and exceeding client satisfaction and effective and efficient management through the adoption of a management system based on ISO/IEC 17029 and ISO 14065, and in compliance with the applicable Article 6.4, Article 6.2, CDM and other GHG programme requirements.
  • This policy shall be deployed through ensuring the CMS is understood, implemented, maintained and continually improved, including a quality management approach based on ISO 9001 , and through setting and reviewing objectives.

Other Policies and Procedures

Our policies and procedures include:

 
  • Quality administration management
  • Action problem management
  • Management system audit procedure
  • Document and record control
  • Legal requirements management
  • Information and confidentiality management
  • Programme and planning process
  • Application and planning process
  • Validation/Verification planning process
  • Review and decision making process
  • Impartiality management process
  • Complaints, appeals and disputes

Policies & Proceedure

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